For domestic orders, we offer complimentary ground shipping for orders over $75. If you need your order to arrive more quickly, you can choose Fedex during checkout.
Making our customers happy is our top priority. We gladly accept returns of unworn, unwashed merchandise with all tags attached and a copy of your packing slip within 14 days of receiving your item(s) for a refund.
Swimwear/Sports Bras/Booty Shorts: Any garments that are soiled, worn, damaged or laundered will not be accepted due to health regulations.
For a refund, returns must be received at our warehouses within 14 days of your original date of receipt. **All sale merchandise is final.
To Exchange: Please return your full priced item within 14 days of purchase for a refund then place a new order online or by phone.
In all cases, products must be returned in the original packaging.
All SALES ITEMS are FINAL and ITEMS purchased with a THIRD-PARTY issued coupon, such as Earndit and Calorie Counter, are only available for exchange or a store credit.
ALL COUTURE ITEMS ARE FINAL SALE, AS THEY ARE MADE-TO-ORDER
BodyRock Sport Merchandise Return & Exchange Instructions
In order to make a return, all tags must be attached and there can be NO signs of use. Please include all original packaging.
If your order qualifies for a return or exchange, please complete the form that comes with your package and return it along with the items being sent back to:
Attention: Dave Hoffman
26782 Vista Terrace
Lake Forest, CA 92630-8110
Our office is open 10 am-5 pm PST
Once we receive your return or exchange, we will notify you via email or via phone. Upon receipt of approved merchandise, we will process the exchange or issue credit to your account for the purchase price of the product within 10 days. Original shipping costs are non-refundable and will be subtracted from the refund amount.
A return credit will be issued via the original method of payment. If you have a question about a return or exchange, we are happy to help you from Monday-Friday. Email us at firstname.lastname@example.org or call us at 855-BODY-ROK from 10 am-5 pm PST.
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