FAQs

When will my order ship?

In-Stock Orders

In-stock orders will be shipped within 24 hours. (Orders placed Monday-Friday before 4:30 PM EST will be shipped same day. Orders placed after 4:30 PM EST will be shipped the next business morning. Orders placed after 4:30 PM EST on Friday or on weekends, will be shipped promptly Monday.

To our international customers, please note that compliance with all local regulations and laws is customer, and not BodyRock Sport's responsibility. BodyRock Sport does not collect for taxes or duties and is not responsible any fees you may incur. Please contact your local customs office for information regarding these requirements and possible fees.

What is BodyRock Bling?

A collaboration between BodyRock's Kelly Dooley and jewelry designer Denise Teti, BodyRock Bling is a collection of custom necklaces, bracelets, headbands and earrings, allowing a stylish transition from workout to street wear. Every bra automatically comes with Swarovski crystals, but BodyRock Bling is an addition which is detachable from the bra so the bra and bling can be worn in three ways; bling attached to the bra, bra without bling, and the bling alone as a necklace.

Do the sports bras come with extra jewels?

Yes, every sports bra comes with extra jewels in case one goes missing. In order to ensure that this does not happen, we suggest that you hand wash all of your sports bras, as the care label indicates. If you ever need more jewels than we provide, we can send you more when you email us at [email protected].

How can I make my sports bra last longer?

Typically, a sports bra should be replaced every 6-12 months. Even though our sports bras are machine washable, for optimal care, we suggest that you not only hand wash your bra but also hang dry! This will most definitely enable you to increase the lifespan of your bras!

Do you offer discounts to fitness professionals (i.e. personal trainers, coaches, group fitness instructors)?

BodyRock Sport proudly offers discounts for fitness professionals of all types! 
Simply email [email protected] to get more details on discount
programs and eligibility.

What is your Rockin Return and Exchange Policy?

You have 15 days to return an item and 30 days for an exchange. Once we have received your return/exchange, we will also credit you for the shipping, but you must send the items back to us via USPS first class mail for a full credit. This only applies to orders placed within the US. All tags must be attached, must be in their original packaging, and the product cannot show any signs of use. All SALES items are only available for exchange.  If you have questions about any order you have made, please email us at[email protected] and we can address any concerns or issues you may have. 

You can send returns and exchanges to the following address:

 

BodyRock Sport
Attn: Dave Hoffman
26783 Vista Terrace
Lake Forest CA 92630

Questions? Please email [email protected] or [email protected]

 

Are these bras waterproof?

No! We are in the process of developing waterproof pockets. When you use the ipod pocket, we suggest that you keep the ipod in its proper case or wrap your player in saran wrap to prevent wetness.

What if a jewel falls off my sports bra or tank?

Each bra and/or tank comes with an extra jewel. In that rare occurrence that a jewel falls of your item, you can reattach the jewel with an iron, fabric glue or crazy glue. If you have lost the jewel and/or need extras, please email [email protected] so that BodyRock Sport can send you a new jewels free of charge.

When will my credit card be refunded?

Once bodyrocksport.com has received your return, your refund will be processed in the original form of payment within five to seven business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please bear in mind that your banking institution might require additional days to process and post this transaction to your account once they have received the information from bodyrocksport.com

 

 

Where do I send my return or exchange?

BodyRock Sport
Attn: Dave Hoffman
26782 Vista Terrace
Lake Forest CA 92630

Where do you ship?

We ship everywhere!

 


Can I modify my order?

As long as you modify your order before it has been shipped, we are happy to make the change for you. Simply email us at [email protected]

What credit cards do you accept?

Bodyrocksport.com accepts PayPal, Visa, Mastercard, Discover and American Express.

Do you have sizing information?

See our Sizing Guide http://www.bodyrocksport.com/sizing-guide and use the size chart to help determine your size when ordering from bodyrocksport.com. Sizing does vary from collection to collection, so please use this chart as a general guide. You can contact us if you have any questions regarding a particular style by emailing us at[email protected]

Are all products available?

We try our best to ensure that we have exactly what you want in stock. But we do occasionally sell out of particular styles. If we are out of stock of a sports bra or tank that you have ordered, we will notify you via e-mail. Any changes will be in your invoice total and your shipping confirmation.

 

Who built your website?

This site was designed and developed by Jackson’s Design ShopJacksonsDesignShop.com

Do you offer discounts to the military, police and firemen?

Yes, and we thank you for serving our country. We offer discounts for active members of all branches of the United States military, police officers and firemen. Qualifying is simple! Email us proof of active military status or current employment status in a police or fire department.  NOTE: The program is available only to United States military, police and firefighters. You can email us at [email protected] Thanks again!